Frequently Asked Questions (FAQ)

 FREQUENTLY ASKED QUESTION (FAQ)

Normally, car manufacturers do not produce all spare parts for their cars themselves but get products from reputable suppliers outside. These suppliers, in addition to distributing for the company, are also allowed to export to the outside market. These products also meet genuine standards (separate packaging and logo of the car company or supplier) and are called OEM (Original Equipment Manufacturer) spare parts.

Thus, this type of spare part is completely similar to the spare parts on the car of the manufacturer but is usually about 70% cheaper.

Our process is: as soon as the customer calls the service department to request a spare parts quote and provide vehicle information (vehicle type, chassis number), we will record and quickly quote the customer within 01-08 working hours, as well as notify the time the customer can bring the vehicle in for repair/replacement.

For most imported spare parts, the minimum time after the customer places a deposit to purchase is from 07-15 working days depending on the part.

Car interior care and maintenance is just as important as regular car maintenance, and should be done every 3-6 months. Proper car interior and exterior care will help your car maintain its best quality, prolong the life, shine, and beauty of each material, while protecting the health and safety of you and those in the car.

We use the best materials imported from the US to care for your car, vacuum and clean every corner of the car according to the following process:

Step 1: Preparation: preliminary check of the interior condition, take pictures of damage, or signs of possible damage; arrange personal items in the car outside in the designated place; remove the floor mats from the car and vacuum the entire car.
B2: Cleaning fabric/leather including ceiling, A, B, C pillar panels, seats, carpets…
B3: Cleaning plastic, metal: dashboard, tappi, horse…
B4: Cleaning rubber: door seals, glass seals…
B5: Cleaning hinges, door latches, door slots…
B6: Cleaning glass: windshield, doors, inside and outside rearview mirrors, rearview mirrors…
B7: Maintaining leather, plastic, rubber…
B8: Final inspection, deodorization: general inspection of all cleaned contents and deodorization when necessary.

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